Privacy Notice Updated on: September 2024

At Pacific Air & Electrical, safeguarding your privacy is essential to us. This notice provides information about how we handle your data when you visit our website at https://www.pacificairandelectrical.com.au or when you engage with our services. We encourage you to read this notice fully to understand our practices. Using our website indicates your acceptance of these terms. If you disagree with any part of this notice, please refrain from using the site.

1. Data Collection

Personal Data:

  • We collect details such as your name, email address, phone number, and home address when you fill out forms, sign up for newsletters, or request services via our site.

Automatically Collected Data:

  • Our site gathers information like IP addresses, browser specifics, device types, and browsing activities through cookies and similar technologies.

Payment Data:

  • When you complete transactions on our website, we collect payment information through a secure processing system. We do not store or directly access this financial information.

2. Data Use

We use the collected data to:

  • Deliver and manage our services
  • Enhance and personalize your website experience
  • Communicate about service requests and inquiries
  • Distribute marketing content (subject to your consent)
  • Administer transactions and oversee orders
  • Analyze and improve website functionality and security
  • Comply with applicable legal regulations

3. Data Sharing

We do not sell, trade, or rent your personal data. We may share it with:

  • Service Partners: Entities that provide services on our behalf may access necessary data under strict confidentiality terms.
  • Legal Requirements: We may release data to meet legal obligations or protect our rights and interests.

4. Use of Tracking Technologies

To enhance user experience, our website employs cookies and similar technologies. You can modify your browser settings to block cookies, which might impact your ability to use some parts of our site effectively.

5. Security Measures

We implement security measures to protect your data, though no system is infallible. We strive to use secure methods to safeguard your personal information.

6. Your Privacy Rights

You are entitled to:

  • Access and amend your personal data
  • Unsubscribe from marketing communications by following the instructions in each email
  • Request the erasure of your data, except in cases where legal retention requirements apply

Please contact us at the details below to exercise these rights.

7. Third-Party Websites

Our website may link to external sites. We are not responsible for the privacy practices of these sites. We advise you to review their privacy notices.

8. Child Safety

We do not knowingly collect data from children under 13. If we find that we have collected such data without consent, we will take steps to remove it immediately.

9. Notice Updates

We may update this privacy notice periodically. Any changes will be posted on this page, and the revision date at the top will be updated.

10. Contact Information

For questions regarding this privacy notice or to exercise your privacy rights, contact us at:

Pacific Air & Electrical 833 The Entrance Rd, Wamberal NSW 2260, Australia

Email: support@pacificairandelectrical.com.au

Phone: 0410 309 040